Unified Inbox - Limelight Agentic Social

The Problem

Comments, DMs, and mentions are scattered everywhere

Your team checks LinkedIn notifications, X mentions, Instagram DMs, and comment threads across five tabs. Conversations slip through the cracks. Hot leads go unanswered for hours.

in

LinkedInSarah Kim commented on your post about AI agents

X

X / Twitter@stripe_eng replied: "Would love to see a demo of this"

ig

Instagram3 new DMs from last week's campaign post

in

LinkedInVP at Snowflake sent you a connection request with note

X

X / Twitter2 quote tweets mentioning your product

Everything in Limelight, unified

Every conversation from every channel lands in one prioritized workspace. AI scores each thread so you see hot leads first, noise last.

⚡ Limelight Inbox

Sarah Kim, Stripe LinkedIn Hot Lead

@stripe_eng X Hot Lead

VP at Snowflake LinkedIn Warm

3 Instagram DMs Instagram Low

Thread Management

Every conversation, threaded and organized

No more context-switching between tabs. Every reply, comment, and DM is threaded by conversation with full account context attached automatically.

✓ Threaded view groups replies and follow-ups into a single timeline
✓ AI triage scores prioritize conversations by revenue potential
✓ Account context pulled from your CRM: deal stage, company size, ICP fit
✓ Filter by Hot Leads, Prospects, Customers, or hide Noise entirely
✓ Assign conversations to team members with one click
✓ Keyboard shortcuts for fast triage: approve, snooze, assign, archive

See it in action

Threaded conversation management in Limelight Inbox

AI Replies

AI drafts replies in your voice

Every incoming conversation gets an AI-drafted reply based on your brand voice, past responses, and conversation context. Review and approve in seconds instead of writing from scratch.

✓ Trained on your existing replies to match your tone and style
✓ Context-aware: references the original post and conversation thread
✓ One-click approve, edit inline, or dismiss and write your own
✓ Learns from your edits to improve over time
✓ Supports multiple voice profiles for different team members

Book a demo

JR

Jake Rivera, VP Engineering at Stripe

This is exactly what we've been looking for. We're currently using three different tools for social and it's a mess. How does the AI agent triage actually work in practice? Would love to see a walkthrough.

AI-Drafted Reply

Thanks Jake! Great question. The AI agents monitor your inbox continuously and score each conversation based on seniority, buying intent, and company fit. Hot leads like yours get surfaced instantly with a draft reply ready to go. Happy to walk you through it live. Want me to set up a quick 15-min call this week?

Smart Scoring

Not all conversations are equal

Limelight scores every conversation across four dimensions so your team focuses on the interactions most likely to drive pipeline, not just the most recent ones.

👤

Seniority

Decision-makers get higher priority. A VP commenting carries more weight than an individual contributor reacting.

VP, C-Suite, Director

Manager, Team Lead

Individual Contributor

🎯

Buying Intent

Questions about pricing, demos, and integrations signal active buying. Limelight detects these automatically.

Pricing, demo requests

Feature questions

General comments

💬

Engagement Type

A comment takes more effort than a like. Sharing your content signals real interest. Each type is weighted differently.

Comment, Share, DM

Reply, Mention

Like, View, React

🏢

Company Fit

Engagement from ICP-matching companies with active deals in your pipeline gets surfaced first.

ICP match + active deal

ICP match, no deal yet

Outside ICP

Combined scores produce conversation priority badges:

🔥 Hot Lead ⚠ Warm Low Priority Noise (hidden)

CRM Integration

Engagement data flows to your CRM

Every social conversation becomes a signal in your pipeline. Limelight pushes engagement data, scoring, and context directly into HubSpot, Salesforce, or your CRM of choice.

💬

Social Engagement

VP at Stripe comments on your post about AI agents and asks about pricing.

→

⚡

Limelight Signal

AI scores conversation: Hot Lead. Seniority: VP. Intent: pricing inquiry. ICP: match.

→

📊

CRM Pipeline

Contact enriched in HubSpot. Activity logged. Deal created or existing deal updated with social signal.

Works with the tools you already use

🟠 HubSpot

☁️ Salesforce

💜 Slack

📧 Email

One inbox for every social conversation.